Trust Officer in London UK (Hybrid) at WaterAid

Job Description

Trust Officer (Maternity Cover)

Contract: Fixed term,12 months Maternity Cover, full time

Salary: £31,352-£32,919 with excellent benefits

Locatios: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Closing date: Applications will close 23:59 on 4th June 2023.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter addressing the points listed in the Person Specification into one document in either Word Document or PDF format.

About WaterAid:
Want to use your skills in high value fundraising to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people to work with us to achieve this goal. In return, you will be encouraged and empowered to be your very best. Together, we will make a bigger difference.

Join WaterAid as Trust Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. WaterAid is a 2020 Great Place to Work® award-winning organisation with flexible working.

About the Team:
The WaterAid UK Philanthropy and Trusts team is a dynamic and ambitious group of 13 people who are committed to building WaterAid's most significant relationships with philanthropists and trusts. The team has been earmarked as an area for growth under our new UK Fundraising Strategy, so now is an exciting time to join, helping to shape our team trajectory and achieve our vision!

About the Role:
As Trust Officer, you will both work with existing trust supporters of WaterAid as well as recruit new donors to our cause. You will collaborate with colleagues in the UK and across the world to develop compelling proposals and reports, provide excellent bespoke stewardship, and meet with donors to understand their motivations and cultivate mutually beneficial relationships.

In this role, you will bring experience of working with high value donors and an energy to work collaboratively and be a strong advocate for WaterAid's work with a trust audience.

Stewardship of existing Trust Partners (40%)

• Implement the highest standards of donor stewardship to effectively and creatively manage a varied portfolio of WaterAid's trust and foundation partners with a propensity to give between £25-100k per annum and other non-financial support.
• Build excellent working relationships at all levels within trusts and foundations, including with senior staff and trustees in order to influence decision-making.
• Develop and implement stewardship plans for all relationships within the Officer portfolio, delivering against a personal income target. This will include producing engaging communications, organising meetings with trusts and making full use of WaterAid events as appropriate for different donors.
• Collaborate with colleagues across WaterAid to prepare and submit high-quality funding propositions, including complex restricted projects, in line with donor requirements.

Development of new Trust Partnerships (40%)

• Proactively drive forward opportunities with trusts with a propensity to give between £25-100k per annum who don't currently support WaterAid, bringing them on board.
• Collaborate with Trust Team colleagues and our Prospect Research function to map funder networks and identify new funding opportunities.
• Foster an awareness of trust and foundation giving trends, news, events and legislation in the UK and - where appropriate - overseas.

Team systems, coordination and strategy (20%)

• Maintain and utilise our CRM database to manage account information and monitor donor performance in line with data protection regulations
• Perform tasks as and when required to support Philanthropy and Trust Team colleagues, such as assisting at events and coordinating supporter visits or meetings
• Contribute to the development and implementation of the Trust Team's objective and budget setting, as well as the wider Philanthropy and Trust Team's strategy

About You:

• Excellent communication skills, both written and verbal
• Experience of successful stewardship and fundraising
• Good time management and organisational skills
• A target-driven individual with a track record of soliciting and securing gifts over £10,000 per annum
• Proven ability to build and maximise relationships with donors
• Excellent numeracy skills and attention to detail, ability to analyse and prepare budgets, forecast donor income and report on results
• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation
• Passion for international development and commitment to WaterAid's mission

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

An inclusive workplace:

We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.