Individual Giving Officer in London at WaterAid

Date Posted: 1/14/2020

Job Snapshot

Job Description

Want to make a splash in fundraising? Use your skills in direct marketing to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere.

Join WaterAid as an Individual Giving Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2018 Great Place to Work® award-winning organisation.

Are you highly motivated and collaborative? Looking to join an award-winning fundraising team? We're looking for an Individual Giving Officer to be part of our Individual Giving team for Supporter Acquisitions.

WaterAid's brilliant Individual Giving team plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers and increasing the engagement of existing supporters through an audience led communication programme of diverse channels and products.

This is a full time permanent position.

In the role, you will be a key project support to the Individual Giving Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns; as well as overseeing the delivery of these campaigns from initial brief through to post campaign analysis.

You'll also:
* Act as point of contact for external partners including telemarketing agencies, printers and creative agencies

* Support the Individual Giving Manager to prepare annual plans and budgets

* Collaborate with relevant colleagues in other departments to identify and implement new cross-working opportunities

* Remain up-to-date about developments in the external market-place and contribute towards the development of new, innovative approaches across the Individual Giving Team

To be successful, you'll need:

  • Proven experience in a successful direct marketing, fundraising, supporter acquisition and/or supporter engagement and/or customer marketing role
  • Experience working in a project support role, in particular supporting on the delivery of complex campaigns with multiple stakeholders
  • Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities


To see the full Job Pack, please click 'Apply'

Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Applications will close one minute before midnight on Monday 27th January 2020. Availability for interview is required week commencing 3rd February 2020.

Salary: £28,000-£29,000 with excellent benefits

Additional Information

WaterAid benefits include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • We offer a generous pension plan with employer contribution of up to 10%
  • Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
  • Season Ticket LoanFree annual eye tests
  • Pay as You Give charitable giving scheme
  • Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
  • SabbaticalsVolunteer Day


WaterAid is currently located at Durham Street, Vauxhall. However, we will be leaving our current location in the summer of 2020 (likely to be June/July 2020) and moving to 20 Canada Square, Canary Wharf. Therefore the London Office location and contract base, if you are successfully offered the role, will change. This will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely serious. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us at careers.