PMER Systems Support Advisor in London at WaterAid

Date posted: 10/1/2019

Job Snapshot

  • Employee type:
  • Location:
  • Job type:
  • Experience:
    Not Specified
  • Date posted:

Job Description

Want to use your skills in managing systems to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as the Planning, Monitoring, Evaluation and Reporting (PMER) Systems Support Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that, you'll be joining a 2018 Great Place to Work® award-winning organisation.

As PMER Systems Support Advisor, your focus will be to strengthen our Programme Management Information Systems (PMIS) so that programme and project managers have the right information to make the right decisions to maximise our impact. You will be helping staff across our Country Programmes, Regional Teams and UK functions to get the most out of our systems, both by building their capacity to use the systems and responding to their evolving information needs to further develop our systems and the quality of information they provide.

The role may require international travel of up to 8 weeks per year.

In this role, you will champion the use of WaterAid's Programme Management Information Systems and support Country Programmes, regional teams and WaterAid UK staff through user training, data quality checking and the development of dashboards and reports.

You'll also:
* Define and design reports and data capture templates in response to organisational and user requirements for development by the IT Applications Support team
* Support the scoping of requirements for a new programme management information system
* Develop and deliver internal communications relating to the programme management information systems to ensure widespread understanding within WaterAid's systems and processes
* Provide user support and training, both face to face and remotely
* Line manage the Programme Data Analyst

To be successful, you'll need:
* Good understanding and operational experience of managing databases or management information systems
* Experience of delivering software-user training and support services to non-technical users
* Demonstrate good oral and presentational skills
* Strong MS Excel skills

Visit the WaterAid careers page for a full job pack.

Additional Information

WaterAid benefits include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • We offer a generous pension plan with employer contribution of up to 10%
  • Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
  • Season Ticket Loan Free
  • annual eye tests
  • Pay as You Give charitable giving scheme
  • Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
  • Sabbaticals
  • Volunteer Day

WaterAid is currently located at Durham Street, Vauxhall. However, we will be leaving our current location in the summer of 2020 (likely to be June/July 2020) and moving to 20 Canada Square, Canary Wharf. Therefore the London Office location and contract base, if you are successfully offered the role, will change. This will be discussed at the interview stage with you.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Please apply by submitting your CV and a cover letter in either Word Document or PDF format.

Applications will close one minute before midnight on 20 October 2019. Availability for interview is required during week commencing 28 October 2019.

Salary: £36,500 with excellent benefits

WaterAid is fully committed to protecting those with whom it comes into contact in WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.

We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained. WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us at